At Mohala Grey, we prioritize both the appearance of our outfits on you and your comfort in them. It's important to note that items customized with specific measurements cannot be accepted for returns, refunds, or exchanges.

Before making a purchase, we strongly recommend visiting our size guide on our website to ensure you choose the perfect size. If you are unable to find your precise size, you can opt to submit your measurements in the note box provided. However, please note that this OPTION IS APPLICABLE ONLY when your measurements are not listed in our size guide and such orders will be treated as custom orders ( please see delivery details on custom order).

In case you change your mind about the size you purchased, you can still email us within 24 hours after purchase at hello@mohalagrey.com to request a size change.

RETURNS: Please note that items are eligible for returns only in the event of a sizing or order mix-up caused by our error OR if the items delivered are damaged or torn from our end.